Customer Support
Context Help
If you get lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A pop-up window will show up. It includes detailed info about all the operations that you can perform on the given page. Each popup shows up on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a wide range of video tutorials illustrating how to use our Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can quickly find their way around our Control Panel by simply watching our step-by-step educational videos.
F.A.Q.
If you can't discover the solution you need, check out our comprehensive FAQ database, which covers questions asked by real people and provides practical solutions. We frequently "revamp" our FAQ section with new questions & answers so as to embrace all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't discover the solution you need in the FAQ database either, you can get in touch with our great team of technical support engineers available 24-7 and eager to help you with any issue. Each trouble ticket you open will be answered within 60 minutes (the average trouble ticket response time being about 20 mins), so you won't have to wait a long time to get your question answered.